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CUSTOMER SERVICE

 

Thank you for visiting Buckstaff Public Safety. Please call or email with any additional questions.

 

Buckstaff Public Safety, Inc.

2401 Colonial Ave
Norfolk, VA 23517
Toll Free: 888-346-9732
Tel: 757-622-4580
Fax: 757-622-5335
sales@buckstaffs.com
Showroom hours: 9-5, M-F.

 

PURCHASE ORDERS


We accept Purchase Orders from City, County, State, or Federal agencies. Purchase orders should include an authorized signature. Your first order opens your account. Just fax in your order and it will usually ship immediately.

 

GSA Pricing


Please call for GSA price list.
Contract number: GS-07F-0251T
DUNS: 076881627
EIN: 25-1907519

 

RETURNS


We want you to be completely satisfied with every aspect of your purchase. If something isn't right, please let us know, and we will do everything we can to make it right. Most of the metal restraints and keys that we sell are covered by lifetime warranties from the manufacturers. Returns are accepted for full credit or refund up to 30 days from the date of purchase. Please include all packaging, a note explaining the problem, and a copy of the receipt or invoice and send to:

Buckstaff Returns
431 W 22nd St
Norfolk, VA 23517

 

SECURE ORDERING


Orders are proccessed through our secure server using industry standard encryption. You can also fax, email, or call in your order.

 

PAYMENT TERMS


We accept Visa, MasterCard, American Express and Discover credit cards. You may also pay by check, money order or PayPal.

Payments by money order ship immediately. Orders by check ship upon clearance of check. Use our shopping cart feature to select your items. Simply use your browser's print function to print out your order form. Enclose payment and mail order form to address above.

PayPal is also accepted. Simply calculate your order total using the shopping cart. Then email or fax order and send PayPal payment to sales@buckstaffs.com.

 

SALES TAX


We are required to collect sales tax on all shipments to Virginia addresses.

 

QUANTITY SALES


For quantity sales to police departments and dealers, please contact us for a price quote.

 

 
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Order Toll Free: 888-346-9732, Mon-Fri, 9AM-5PM, EST